![]() ![]() ![]() And it is expected to find some anomalies when installing a generic driver since it does not contain the customizations done by HP. "The download completes, but when it comes up with the message about allowing to make changes to your computer, I select Yes, and nothing happens", as an alternative you can try to install it as an administrator. "like it had a virus or something.", there are no reports about the Intel® graphics drivers containing viruses, but your computer might have, please run an anti-virus scan in order to rule out that possibility. We are sorry to hear the issue persists after installing the Intel® generic graphics driver. Taavi, Thank you very much for providing those results. Please verify the details in the following link where you will be able to confirm that some options in order to correct overscan were removed from the Intel® Graphics Command Center: We also advise to get in contact directly with HP support to make sure that the BIOS version currently installed on the laptop is the latest one or to gather the instructions on how to do that: Still, for testing purposes, we can try a clean installation of Intel® graphics driver version 30.0.100.9955 following the instructions in the links below to confirm if after that you can see the "Custom" option for resolutions: The Intel® graphics drivers are generic, meaning they might or might not work with your specific platform. ![]() ![]() That should be the proper driver for your device, tested and validated by HP. Hello Taavi, Thank you for posting in the Intel® Communities Support.īased on the information showing in the SSU report, we can confirm that the graphics driver currently installed on your computer is version 27.20.100.8935, provided by HP: ![]()
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